NLP Bots Solution Accelerator: Automate Conversations
MSys NLP Bot are designed to automate everyday tasks like customer support, data extraction, and content processing. These bots manage unstructured inputs efficiently, helping businesses improve response times and reduce operational workloads.
KEY BENEFITS
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KEY FEATURES
Named Entity Recognition (NER)
Extracts specific data points like names, dates, or amounts from unstructured text.
Intent Recognition
Identifies the user’s intent (e.g., inquiry, complaint, order) to respond accurately.
Text Summarization
Condenses long documents into concise summaries for quick insights.
Language Detection
Automatically detects the language of text input and switches accordingly.
Contextual Memory
Retains context across multiple interactions for more natural conversations.
Entity Sentiment Analysis
Detects sentiment tied to specific entities (e.g., product, person) within the text.
Industry-wide Applications (Sample Use Cases)
- KYC (Know Your Customer) Document Verification
- Fraud Detection in Conversations
- Regulatory Compliance Monitoring
- Smart Ticketing Systems
- Sentiment-Based Issue Handling
- Product Recommendations through Chatbots
- Resume Parsing and Ranking
- Chatbots for Policy Queries
- Training Feedback Analysis
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This is not an off-the-shelf solution, but can be built using Aziro services.