CAWI 2.0 (Cognitive Assistant Workplace Interaction)
CAWI 2.0 (Cognitive Assistant for Workplace Interaction) is an intelligent organizational chatbot engineered to optimize workflows, simplify processes, and elevate productivity.
KEY BENEFITS
Organizations are increasingly turning to advanced AI-driven solutions to optimize operations. Our solution delivers technical excellence, data security, and operational efficiency to meet modern workplace demands.
Comprehensive Root-cause Analysis
Leverage advanced ML algorithms that aggregate and correlate events, logs, and alerts from multiple sources, uncovering patterns that enable accurate root-cause analysis.
Process Automation & IT Ticket Reduction
Automate repetitive tasks with runbooks and workflows that can be configured on the go. Use AI to identify potential use cases for ticket automation and elimination.
Client Ownership Experience
Customized branding and deployment ensure the platform appears as an in-house solution, boosting client trust and credibility by reducing perceived reliance on third-party vendors.
Improved Decision-Making
AI-driven context-aware analytics provide actionable insights, reducing decision turnaround time by 35% and enhancing resource allocation and task prioritization accuracy.
24/7 Real-Time Support
Natural language processing (NLP) enables instant responses to HR, IT, and workplace queries, handling over 90% of routine requests autonomously while escalating complex issues to human agents when needed.
Scalable Data Security
Employs end-to-end encryption, role-based access control, and regular compliance audits (e.g., GDPR, ISO 27001) to ensure robust data protection. Supports organizations handling sensitive information, achieving a 99.99% uptime.
CO-CREATE YOUR NEXT INTELLIGENT SYSTEM
KEY FEATURES
AI-powered chatbots are transforming workplace efficiency by providing intelligent, secure, and responsive support across various domains. The following key features highlight the advanced capabilities of an AI-assisted chatbot tailored for modern organizational needs.
Employee Support
Delivers instant responses to HR, payroll, and onboarding queries, reducing resolution times by up to 50%.
Knowledge Management
Provides centralized access to company FAQs, policies, and process documentation with quick search capabilities.
Design Support
Offers context-aware guidance for issue resolution and seamless escalation to relevant departments when necessary.
Real-Time Assistance
Efficiently handles complex, ambiguous, or multi-layered queries through advanced natural language understanding (NLU).
Omni-Channel Support
Seamlessly integrates with web platforms, Slack, Microsoft Teams, and other collaboration tools to ensure accessibility.
Protects sensitive data with role-based access controls, encryption, and compliance with industry security standards.
Secure Interactions
Why Choose CAWI 2.0
- Customizable Intelligent Dialogues
- Custom Branding and Rapid Deployment
- Flexible Deployment Options
- Multilingual Support
- Integrated with Social Media Messengers
- Voice-to-Text Recognition
- Robust Security Controls
- Easy & Seamless Upgrades
- AI-Driven Analytics
LET'S ENGINEER
Your Next Product Breakthrough
Book a Free 30-minute Meeting with our technology experts.
Aziro has been a true engineering partner in our digital transformation journey. Their AI-native approach and deep technical expertise helped us modernize our infrastructure and accelerate product delivery without compromising quality. The collaboration has been seamless, efficient, and outcome-driven.
Fortune 500 company
This is not an off-the-shelf solution, but can be built using Aziro services.