Custom Loyalty Program Design

We design scalable loyalty models—point-based, tiered, cashback, gamified, or hybrid—tailored to your brand’s goals. Our frameworks support omnichannel earning and redemption, partner integration, and industry-specific compliance (e.g., BFSI, retail, travel).

AI-Driven Customer Segmentation

Use clustering algorithms and behavioral modeling to group customers by intent, value, and churn risk. Tools like Segment, Adobe Experience Platform, or custom ML pipelines enable hyper-targeted engagement strategies.

Personalized Reward Recommendation Engines

Deploy collaborative filtering and deep learning to recommend contextually relevant rewards based on past behavior, seasonality, and real-time actions. Integrate engines with commerce platforms via REST APIs.

Real-Time Points and Benefits Engine

Develop cloud-native, rule-based engines that calculate and issue loyalty points or benefits in real time. We use AWS Lambda, Azure Functions, or GCP Cloud Run to ensure scalable and cost-efficient microservice execution.

Wallet Integration

Enable rewards access and redemption via web, mobile app, POS, email, QR code, and digital wallets like Apple Pay or Google Wallet—ensuring frictionless omnichannel loyalty experiences.

Fraud Prevention & Loyalty Compliance

Implement pattern recognition and AI-based fraud detection to prevent abuse (e.g., fake redemptions, bot signups). Ensure audit trails, GDPR compliance, and secure token-based identity verification.